Buffer vs Hootsuite for small business

Buffer is the better pick for most small businesses: it has a free plan, its AI Assistant comes with every plan, and paid plans start at US$5 per channel a month billed yearly. Hootsuite costs more, from US$99, but adds a shared inbox, social listening, and automation for busier teams.

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Side by side

BufferHootsuite
Free planYes, up to 3 channelsNo; 14-day free trial
Starting priceUS$5/channel/mo, yearlyFrom US$99
Priced bySocial channelUser seat
AIAI Assistant on every planWisdom AI on every plan
Team approvalsTeam planAdvanced plan
Checked onOct 20, 2026Oct 20, 2026

Prices are each maker’s regular list price in US dollars, read on the date shown. We never convert currencies. Hootsuite’s page doesn’t state the billing period for its US$99 starting price.

Where Buffer wins

Where Hootsuite wins

The verdict

Pick Buffer if you manage a handful of social accounts, want to start free, or want to pay only for the channels you use.

Pick Hootsuite if you handle lots of comments and messages and want a shared inbox, listening, and automation in one place.

Questions people ask

Is Buffer cheaper than Hootsuite?
For most small businesses, yes. Buffer has a free plan, and Essentials is US$5 per channel a month billed yearly. Hootsuite’s paid plans start at US$99 (checked October 2026).

Does Hootsuite have a free plan?
Hootsuite’s plans page doesn’t list a free plan. It offers a 14-day free trial with no credit card.

Do Buffer and Hootsuite use AI?
Yes. Buffer includes its AI Assistant on every plan, plus AI replies. Hootsuite says every plan runs on Wisdom, its AI teammate.

How many social accounts can I manage?
Buffer’s free plan covers 3 channels, and paid plans charge per channel. Hootsuite Standard manages up to 10 accounts, and Professional and up are unlimited.

Related pages

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Sources (all checked Oct 20, 2026)