Otter.ai vs Fireflies.ai for small business
Otter.ai is the pick if you record meetings in person: its phone apps record client meetings and site visits, and the free plan includes 300 transcription minutes a month. Fireflies.ai is the pick for unlimited AI summaries on a budget: Pro is US$10 per seat a month billed yearly.
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Last checked:
Comparing more meeting notes apps? See Otter vs Fireflies vs Fathom vs Granola.
Side by side
| Otter.ai | Fireflies.ai | |
|---|---|---|
| Best for | Recording in person | Unlimited summaries |
| Free plan | 300 minutes a month | Unlimited transcription |
| Paid from | US$16.99/user/mo | US$10/seat/mo yearly, US$18 monthly |
| AI | AI chat across meetings | AI summaries, unlimited on Pro |
| Checked on | Oct 20, 2026 | Oct 20, 2026 |
Prices are each maker’s regular list price in US dollars, read on the date shown. We never convert currencies.
Where Otter.ai wins
- Phone recording. Otter has iOS and Android apps, so you can record a client meeting or site visit on your phone.
- Live transcripts. It joins Zoom, Microsoft Teams, and Google Meet with live transcription and speaker identification.
- AI chat on the free plan. The free Basic plan includes 300 transcription minutes a month and AI chat within and across meetings.
Where Fireflies.ai wins
- Unlimited transcription free. The free plan has unlimited transcription, with limited AI summaries.
- Cheaper Pro. Pro is US$10 per seat a month billed yearly, or US$18 monthly, and adds unlimited AI summaries and 8,000 minutes of storage.
- Many ways in. Fireflies records Zoom, Google Meet, Microsoft Teams, and more, and takes uploaded audio or video files.
The verdict
Pick Otter.ai if you record conversations in person or want live transcripts during calls.
Pick Fireflies.ai if most of your meetings are online and you want unlimited AI summaries for less.
Questions people ask
Is Otter.ai or Fireflies.ai better for small business?
Otter is better for recording in person. Fireflies is better for unlimited AI summaries at a lower price (checked October 2026).
Are Otter.ai and Fireflies.ai free?
Both have free plans. Otter’s includes 300 transcription minutes a month. Fireflies’ has unlimited transcription with limited AI summaries and 400 minutes of storage for the whole team.
How much does Otter Pro cost?
US$16.99 per user a month. It adds 1,200 recording minutes, meetings up to 90 minutes, and 10 file imports a month.
What are the free plan limits?
Otter’s free plan allows 3 file imports in total. Fireflies’ free plan stores 400 minutes for the whole team.
Related pages
- Tool pages: Otter.ai · Fireflies.ai · Fathom · Granola
- Best AI meeting notes app
- Otter.ai alternatives
- Otter vs Fireflies vs Fathom vs Granola
- Scheduling & admin tools
- Visit Otter.ai → · Visit Fireflies.ai →
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