Fathom vs Otter.ai for small business
Fathom is the better free pick: its free plan includes unlimited recordings, transcripts, and instant AI call summaries. Otter.ai is the pick if you also record in person, thanks to its iOS and Android apps, with a free plan of 300 transcription minutes a month.
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Comparing more meeting notes apps? See Otter vs Fireflies vs Fathom vs Granola.
Side by side
| Fathom | Otter.ai | |
|---|---|---|
| Best for | Free AI call notes | Recording in person |
| Free plan | Unlimited recordings | 300 minutes a month |
| Paid from | US$16/user/mo yearly, US$20 monthly | US$16.99/user/mo |
| AI | AI summaries, action items on Premium | AI chat across meetings |
| Checked on | Oct 20, 2026 | Oct 20, 2026 |
Prices are each maker’s regular list price in US dollars, read on the date shown. We never convert currencies. Fathom’s prices are for Premium.
Where Fathom wins
- Generous free plan. Unlimited recordings and transcripts, instant AI call summaries, clips, and search across your calls.
- Bot or no bot. You can choose a note-taker bot or bot-free capture, which is in beta for Mac.
- Money-back guarantee. Paid plans come with a 90-day guarantee.
Where Otter.ai wins
- Phone apps. Record meetings and site visits on iOS or Android.
- Live transcription. Otter joins Zoom, Microsoft Teams, and Google Meet with live transcripts and speaker identification.
- AI chat for free. The free Basic plan includes AI chat within and across meetings.
The verdict
Pick Fathom if your meetings happen on video calls and you want the most for free.
Pick Otter.ai if you also need to record in person on your phone.
Questions people ask
Is Fathom or Otter.ai better for small business?
Fathom has the more generous free plan for video calls. Otter is better if you record in person (checked October 2026).
Is Fathom free?
Yes. Fathom’s free plan includes unlimited recordings and transcripts with instant AI call summaries.
How much do the paid plans cost?
Fathom Premium is US$20 per user a month, or US$16 billed yearly. Otter Pro is US$16.99 per user a month.
Does Fathom need a bot in the call?
No. You can choose a bot or bot-free capture, which is in beta for Mac.
Related pages
- Tool pages: Otter.ai · Fireflies.ai · Fathom · Granola
- Best AI meeting notes app
- Otter.ai alternatives
- Otter vs Fireflies vs Fathom vs Granola
- Otter vs Fireflies
- Scheduling & admin tools
- Visit Fathom → · Visit Otter.ai →
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