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Checked 2026-10-15

Freshdesk (Freddy AI) for small businesses

Help desk with Freddy AI agent sessions sold as an add-on.

Free plan: no
Starting price
US$19/agent/mo (billed yearly)

Paid: AI Agent sessions US$49 per 100

As shown on the maker’s pricing page, checked on . Prices are each maker’s regular list price in US dollars, read on the date shown. We never convert currencies.

Who it’s for

Small support teams that want a ticketing system.

Pros

  • Low entry price per agent
  • Pay-as-you-go AI sessions

Cons

  • AI sessions cost extra
  • Several add-ons to track